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Welcome to Luna Sole. These terms and conditions outline the rules and regulations for the use of our website and the purchase of children's clothing products. By accessing or using our website and making a purchase, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions.
At Luna Sole, we offer Afterpay as a payment option to provide our customers with flexibility and convenience. However, please note that all orders made through Afterpay will be subject to a 6% surcharge.
This surcharge is necessary to cover the additional costs and fees associated with processing Afterpay payments.
The surcharge will be calculated based on the total amount of the order, including taxes and any applicable fees. It will be clearly indicated at the checkout before the customer confirms the purchase. The surcharge amount will be added to the total order value and will be payable along with the Afterpay instalments.
We understand that transparency is important, and we strive to provide our customers with clear information regarding any additional charges. If you have any questions or concerns about the Afterpay surcharge, please do not hesitate to reach out to our customer support team.
By choosing to make a purchase using Afterpay on our website, you acknowledge and agree to the inclusion of a 6% surcharge on your total order amount.
To ensure compliance, Luna Sole will take the following steps:
Thank you for your understanding and continued support of Luna Sole.
We want you to be completely satisfied with your purchase from Luna Sole. If for any reason you are not, we offer a straightforward returns policy to ensure your shopping experience is hassle-free.
Please note that this returns policy is subject to change without prior notice. For any further questions or assistance, please contact our customer support team at Hello@Lunasole.com.au
Thank you for shopping with Luna Sole. We appreciate your support!
We appreciate and value your engagement with Luna Sole and encourage you to share your comments, feedback, and other submissions. However, we have established the following policy to ensure a positive and respectful environment for all users of our website. By submitting any comments, feedback, or other content, you agree to abide by this policy:
Please be aware that Luna Sole is not responsible for the opinions, advice, or statements expressed in user comments, feedback, or other submissions.
We appreciate your contributions to Luna Sole and value your feedback. Together, let's foster a positive and engaging community for our users.
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